🍁 FALL SALES: Up to -60%

WHO ARE WE ?

Founded in 2012, Cermila is committed to offering high quality products at competitive prices, while guaranteeing exemplary service. By collaborating with leading suppliers, we put innovation at the center of our priorities in order to meet the expectations of our customers. Our greatest pride lies in our unwavering commitment to quality and customer satisfaction.

A question?

What are the delivery costs?

We cover the shipping costs of your order. Delivery is always free.

What is the delivery time for my order?

Our products are shipped directly from our warehouse for the best value for money. This saves on costs and CO2 emissions. Orders are processed within 24 hours and delivery time is on average 7 to 15 days.

Order tracking does not display any information, how is this possible?

From the moment your package is delivered to the postal company, tracking information is available. Please note that sometimes it may take some time before information is available.

Are payments secure?

On our website, all payment options are encrypted and guaranteed in accordance with current regulations. This means your payment is always safe with us.

I want to return an item, what should I do?

If you are not satisfied with your order, you can exchange or return it within 30 days of receipt. Ensure that products are in their original condition and have labels. The product must not contain traces of use.

Once we have received the items you returned, we will ensure that the purchase amount is in your account in 14 days depending on your bank.

  • Free delivery

    Free delivery with no minimum purchase

  • French customer service

    A Question? Our French customer service is available 7 days a week

  • Satisfied or refunded

    All our products have a 30-day money-back guarantee

  • Secure payment

    SSL encryption system to 100% secure payments according to French standards